Certainly, I do not deny that the maintenance was announced earlier. However, the server save was not. It is clearly stated in our official FAQ when the server save occurs, without any reservations about exceptions.



Maintenance does not necessarily mean a server save, as there is no indication of this. The fact that players cannot log in does not have to mean that everything is shut down and a server save is happening. Moreover, neither in the regulations nor in the FAQ is there a definition of maintenance, nor is there information that rent for the house is being charged at that time. I sincerely believe in the fairness of the administration, that this house should belong to me according to the provisions in the rules and FAQ. Even though the administration should not approach players emotionally in any way, this server exists precisely for the players. I kindly suggest a solution that would be fair in this situation: to assign this house to me, because I legally won the auctions, and to add information to the FAQ specifying what maintenance is and what it entails. This does not concern only me but all players, because we have two possible situations. Either a player actually uses up two days of house ownership within one day, which is not informed about (he could have gone on a 3-week holiday calculating that he will manage to return and pay for the house), or the second possible situation is that the rent for the house is not actually collected with every server save and it only concerns new houses, not the ones already owned. I am not 100% sure which situation is true, but from what I see from various photos with the house purchase date and the current date until when the rent is paid, it seems to me that the first option is true.
The picture I uploaded was taken with a phone, not without reason. I am also on vacation, I knew about the maintenance, and I carefully planned the whole operation and the possibility of logging in in the evening. I couldn't have known that a situation that is not explained anywhere would occur, and it is a quite exceptional situation, occurring extremely rarely.

Regardless of the final decision, thank you for the time devoted to me.