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Player Level: 11 Profession: Knight Residence: Thais
Posts: 4
Re: Connection Timeout
Hi, I'm an American living in China. I use a VPN while I'm online because so many things are blocked. I was online yesterday training for a few minutes. I'm unable to login today. The game allows me to get to my character screen and when I login it says
"Cannot connect to the game server" Error: Connection Timeout
Hi, I'm an American living in China. I use a VPN while I'm online because so many things are blocked. I was online yesterday training for a few minutes. I'm unable to login today. The game allows me to get to my character screen and when I login it says
"Cannot connect to the game server" Error: Connection Timeout
Please help
Thank you
I'm pretty sure your IP being marked as malicious and get blocked by our firewall software. I've whitelisted your last 2 IP addresses so you can login. If your IP is static please e-mail us with it so we will be able to pernament whitelist you, otherwise please use VPN with geolocation of United States. In other words, please avoid China addresses, most of them are marked as malicious and these addresses are blocked preventively.
Hi, I'm an American living in China. I use a VPN while I'm online because so many things are blocked. I was online yesterday training for a few minutes. I'm unable to login today. The game allows me to get to my character screen and when I login it says
"Cannot connect to the game server" Error: Connection Timeout
Please help
Thank you
I'm pretty sure your IP being marked as malicious and get blocked by our firewall software. I've whitelisted your last 2 IP addresses so you can login. If your IP is static please e-mail us with it so we will be able to pernament whitelist you, otherwise please use VPN with geolocation of United States. In other words, please avoid China addresses, most of them are marked as malicious and these addresses are blocked preventively.
Thank you. However, I'm also randomly encountering a different problem I hope you can help with. Sometimes it works and let me in, other times it says this for extended periods of time. I was able to get on and start training after your last reply. But when I try to take a break and come online again, it says this.
