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#1

04.08.2024 21:33:35

Sunny Evening
Player

Level: 26
Profession: Knight
Residence: Ab'Dendriel
Posts: 9

Re: Tibiantis client error


Hello,

I have issue with Tibiantis client just after restarting my windows. Before restart everything was fine...When I click on client icon nothing happens. When I try to launch it in administration mode following error occurs:

Tibiantis Client was unable to load game/Tibiantis.dat (Error Code 1)
Please re-install the program.

Can somebody tell me wtf happened?

#2

04.08.2024 22:02:33

Lord
God

Level: 300
Profession: Master Sorcerer
Residence: Edron
Posts: 165

Re: Tibiantis client error


Sunny Evening  wrote:

Hello,

I have issue with Tibiantis client just after restarting my windows. Before restart everything was fine...When I click on client icon nothing happens. When I try to launch it in administration mode following error occurs:

Tibiantis Client was unable to load game/Tibiantis.dat (Error Code 1)
Please re-install the program.

Can somebody tell me wtf happened?



It's because of latest update of Windows Defender. We had pending whitelisting request since 25th July, in meanwhile our client was marked as malware, then marked as clean and today marked as potientially unwanted software. To make it working again you need to add Tibiantis directory to Windows Defender exception list and then remove Tibiantis from quarantinne.

This graphic was made by our player, but surely this method is working (add Tibiantis directory to exceptions first) as temporary workaround:



As I said before we are still waiting to be removed from this bloody faked detections in Windows Defender, so until our game client will be whitelisted you should keep this setting on to play.

Personally, I'm sorry, but all We can do is be patient. I have no leverage on Microsoft since reporting it anymore :/

#3

04.08.2024 22:27:57

Sunny Evening
Player

Level: 26
Profession: Knight
Residence: Ab'Dendriel
Posts: 9

Re: Tibiantis client error


I do not have actions button where you marked it :/ Is it available on Windows 10 Home? :/

#4

04.08.2024 22:31:23

Goshnar
Senior Tutor

Level: 128
Profession: Elder Druid
Residence: Thais

Dreamer of the Cats and Bolts

Posts: 45

Re: Tibiantis client error


Not exactly the same but almost, just click on Windows defender then on Virus & threat protection and then small blue text (Protection History)

(∩`-´)⊃━☆゚.*・。゚ uuuuhhvada kedavra

#5

05.08.2024 19:59:43

Sunny Evening
Player

Level: 26
Profession: Knight
Residence: Ab'Dendriel
Posts: 9

Re: Tibiantis client error


I just do not have that button...I can not delete the thread from protection history, I can not exclude it etc...And I am running admin account :/

#6

05.08.2024 20:08:21

Sunny Evening
Player

Level: 26
Profession: Knight
Residence: Ab'Dendriel
Posts: 9

Re: Tibiantis client error


OK, I found another solution:

1. Completely turn off Windows Defender
2. Remove current Tibiantis folder and download it again.
3. Go to defender settings and add entire folder to excluded mode
4. Turn on Windows Defender and run quick scan -> now it should not scan excluded folder and Tibiantis can be launched :)

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